INSTO Open Consultation Meeting, UNWTO HQ, 7 and 8 June 2016

ABOUT I INSTO FRAMEWORK I UNWTO OBSERVATORIES l EVENTS l CONTACT US

UNWTO International Network of Sustainable Tourism Observatories (INSTO): Advancing the Measurement of Sustainable Tourism Development, Open Consultation Meeting, UNWTO Headquarters, Madrid, 7-8 June 2016 

                                                                                                                                For more pictures, please visit 

To read the UNWTO Press Release, please click here

To see the list of participants, please click here

Programme and Presentations

Tuesday, 7 June

09:00 - 09:30     Registration

09:30 - 09:45     Opening and Welcome

  • Dr. Dirk Glaesser, Director of Sustainable Development of Tourism Programme, UNWTO     

09:45 - 10:00     Delivering against the 2030 SDG Agenda and Beyond

  • Mr. Márcio Favilla, UNWTO Executive Director for Operational Programmes and Institutional Relations      

SESSION I          

10:00 - 11:30     Supporting Sustainable Development of Tourism –Experiences from Observatories

  • Dr. Xu Honggang, Professor, School of Tourism Management, Sun Yat-Sen University, China (PPT)
  • Dr. Ioannis Spilanis, Associate Professor, University of the Aegean, Greece (PPT)
  • Ms. Rosa Isela Ruvalcaba Benitez, Coordinator, Guanajuato Tourism Observatory (OTEG), Mexico (PPT)
  • Dr. Stefano Scagnolari, University of Lugano, Tourism Observatory Lugano (O-Tur), Switzerland (PPT)
  • Dr. Damià Serrano Miracle, Barcelona Tourism Observatory, Spain (PPT)
  • Mr. Michael Dodds, Director of Regional Tourism Committee of Brittany, France (PPT)

11:30 - 11:45       Coffee break      

SESSION II

11:45 - 13:30     PART I: Progress on Indicators and Measurement: Initiatives and Instruments

The European Tourism Indicator System (ETIS)

  • Ms. Ilona Lelonek Husting, Policy Officer, DG for Internal Market, Industry, Entrepreneurship and SMEs, European Commission (PPT)

The criteria set for sustainable development of tourism destinations

  • Mr. Martin Balàš, Consultant Sustainable Tourism/ CSR, BTE Tourism and Regional Consulting, Germany (PPT)

The Andalusian experience with official data and indicators to measure sustainability

  • Ms. Ana Moniche Bermejo, Technician, Andalusia Tourism Government – Empresa Pública para la gestión del Turismo y Deporte de Andalucía – SAETA and  NECSTouR Network of European Regions for a Sustainable and Competitive Tourism (PPT)

The role of local working groups: experiences made in Cuneo, Italy based on the ETIS methodology

  • Ms. Silvia Barbone, ETIS Pool of Experts (PPT)
  • Ms. Sara Levi Sacerdoti, Destination Project Manager (PPT)

Contributing towards the measurement at sub-national level

  • Mr. Antonio Massieu, Chair of INRouTe International Network on Regional Economics and Tourism

Accelerating change in destinations through accessibility indicators: experiences from ambitious targets

  • Dr. Jesús Hernández Galán, Vice President, European Network for Accessible Tourism (ENAT) and Director of Universal Access and Innovation at ONCE Foundation (PPT)

13:30 – 14:30     Lunch break

14:30 - 17:30     PART II: Progress on Indicators and Measurement: Initiatives and Instruments

From concepts to living Observatories

  • Ms. Cinzia de Marzo, European Expert on Sustainable Tourism Indicators (PPT)

The importance of regular and timely information for Observatories

  • Ms. Claudia Ávalos Betancourt, Director of Information and Analysis of the Ministry of Tourism of the State of Guanajuato, Mexico (PPT)

Monitoring visitor satisfaction for effective destination strategies

  • Mr. RJ Friedlander, Founder and CEO, ReviewPro (PPT)

Embracing big and open data paradigms in support of sustainable tourism development at the local level

  • Dr. Daniele Sferra, External Expert Special Projects, Department of Economics, University of Venice (PPT)

The use of non-traditional data for forecasting and performance measurement in tourism destinations

  • Mr. Lucas Bobes, Group Environmental Officer, Industry Affairs, Amadeus IT Group SA (PPT)

Combining traditional and non-traditional data – the experiences from Segittur

  • Mr. Carlos Romero Dexeus, Director of Tourism Research, Development and Innovation, Segittur (PPT)

From survey to social media: new forms of measuring the destination image

  • Mr. Roger Lang, CEO and Founder, Predicta Cognitive Commerce Cloud

Analyzing mobile devices’ information for the tourism sector

  • Mr. Agustín Batiz, Co-Founder, Innovation and Development, Case (PPT)

Analyzing tourism movements through mobile devices

  • Mr. Luis Cardo Jalón, Telefónica Dynamic Insights (PPT)

Highlighting the important through geospatial data mapping

  • Mr. Jaime de Mora, EMEA Sales Director, CartoDB (PPT)

The Tourism and Environment Reporting Mechanism (TOUERM)

  • Ms. Silvia Giulietti, Project Manager, Natural Systems and Sustainability, European Environmental Agency (PPT)

Working towards measuring sustainable tourism

  • Ms. Clara van der Pol, Programme Officer of Statistics and Tourism Satellite Account, UNWTO (PPT)  

From 20:30     Networking drinks

Wednesday, 8 June

Rapporteurs:

  • Ms. Sofía Gutiérrez, Deputy Director of Sustainable Development of Tourism Programme, UNWTO
  • Ms. Rosa Isela Ruvalcaba Benitez, Coordinator, Guanajuato Tourism Observatory (OTEG), Mexico

09:00 - 10:30     THEMATIC DISCUSSION I: THE ECONOMIC DIMENSION 

  • Chair: Claudia Ávalos Betancourt, Director of Information and Analysis of the Ministry of Tourism of the State of Guanajuato, Mexico         

10:30 - 10:45     Coffee break       

10:45 - 12:15     THEMATIC DISCUSSION II: THE SOCIO/CULTURAL DIMENSION 

  • Chair: Mr. Carlos Romero Dexeus, Director of Tourism Research, Development and Innovation, Segittur

12:15 - 13:45        THEMATIC DISCUSSION III: THE ENVIRONMENTAL DIMENSION  

  • Chair: Dr. Edward W. (Ted) Manning, President, Tourisk Inc.

13:45 - 14:00       Conclusions and Closing

  • Dr. Dirk Glaesser, Director of Sustainable Development of Tourism Programme, UNWTO

 

Download PDF